These rules and agreements explain the responsibilities of clients, the standards expected when using our services, and important information concerning trading and account activity. Please read them carefully before opening or funding an account.
The following principles summarise some of the most important responsibilities associated with using the platform.
You must meet the minimum legal age and eligibility requirements applicable in your country or jurisdiction before opening an account.
Financial markets can move rapidly. You may lose part or all of the capital committed to trading, particularly when leverage is used.
You are responsible for keeping your username, password and other account credentials secure and confidential.
The platform must only be used for lawful purposes and in accordance with the laws and regulations applicable to you.
By opening or using an account, you acknowledge that you have read, understood and agree to comply with the applicable terms and policies.
You confirm that you are legally permitted to use the services available through Ledger Markets in your country or jurisdiction. You must be at least 18 years old, or meet any higher minimum age required by applicable law. We may refuse or restrict access where eligibility requirements are not satisfied.
When creating an account, you must provide information that is accurate, complete and current. You are responsible for updating information when circumstances change. We may request additional information where necessary for identity verification, account administration, security or regulatory purposes.
Unless expressly permitted by the applicable account terms, your account is intended for your own use. You should not create or operate accounts using false information, impersonate another person, or allow unauthorised individuals to access your account.
You are responsible for protecting your login credentials and maintaining the security of devices used to access your account. Do not share passwords, authentication codes or other security information with third parties. Notify us promptly if you believe your account has been compromised.
Trading financial instruments involves significant risk. Prices may rise or fall and market conditions can change rapidly. Leverage can increase both potential gains and potential losses. You should only commit funds that you can afford to lose and should consider whether the products and services are appropriate for your circumstances.
No historical performance, market commentary, example or projection should be interpreted as a guarantee of future results. Ledger Markets does not guarantee profits or the recovery of trading losses. Information provided through the platform should not be treated as a promise of a particular financial outcome.
Market information, educational material, commentary and other communications provided through the website or platform are provided for general informational purposes unless expressly stated otherwise. They should not automatically be treated as personalised investment, tax or legal advice.
Deposits and withdrawals are subject to the payment methods, verification procedures, processing requirements and account terms applicable at the time of the transaction. You should review the relevant fees, limits and processing information before initiating a transaction.
Unless multiple accounts are expressly permitted under the applicable account terms, clients should not create duplicate accounts for the purpose of circumventing account restrictions, verification requirements, promotional conditions or other platform controls.
You agree not to use the website, trading platform or associated services for unlawful activity, fraud, market abuse, unauthorised access, money laundering, sanctions evasion or any other activity prohibited by applicable law or regulation.
Harassment, abusive behaviour, fraudulent communications, malicious activity, unsolicited bulk communications and attempts to disrupt platform operations are prohibited. Accounts may be restricted where activity creates a security, legal or operational concern.
Personal information submitted to Ledger Markets is handled in accordance with our applicable privacy policy and data-protection obligations. Information may be processed where necessary to provide services, maintain account security, comply with legal requirements or meet regulatory obligations.
We may update these rules and related policies when necessary, including where changes are required because of regulatory, operational, security or service developments. The current version published on the website should be reviewed regularly.
Access to an account or service may be restricted or suspended where reasonably necessary for security, compliance, verification, legal, operational or other legitimate reasons. Where appropriate, further information will be provided in accordance with applicable terms and law.
You remain responsible for your own trading and investment decisions. Before entering a transaction, consider your objectives, financial circumstances, experience and tolerance for loss. Where appropriate, consider obtaining independent professional advice.
If you experience an account issue, transaction problem or concern about our services, please contact the appropriate support or complaints channel before taking further action. We encourage clients to raise issues directly so that they can be reviewed and addressed through the appropriate process.
These rules should be read together with the applicable Terms of Business, Risk Disclosure, Privacy Policy, Complaints Procedure and any other legal documents governing your account. If there is a conflict between documents, the applicable contractual terms and governing law will determine which provisions apply.
Understanding the risks, responsibilities and conditions of your account is an important part of making an informed decision.